Location
Central, Singapore
Salary
S$ Not Specified
Seniority Level
Entry level
Years of Experience
1 year
Responsibilities
We're looking for a meticulous and independent individual to join our team.
You will be in charge of attending to customer's emails
You will be in charge of attending to customer's emails
- Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
- Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
- Process exchanges, returns and issue credits
- Uphold efficiency and customer satisfaction.
- Handle and process customer's exchanges and returns efficiently.
Some traits that we are looking for:
- Positive with a willing to learn attitude
- Strong communication & interpersonal skills
- Customer-orientated and passionate
- Ability to solve issues efficiently
- Has a high level of professionalism, work ethics and honesty
Requirements
Requirements:
- Strong command of English
- Basic Excel Skills required
- Able to work independently
- Min education: Diploma preferred
- Minimum commitment of one year
- May be required to work on weekends
- Only Singaporeans or Perm Residents
We regret that only shortlisted applicants will be notified
